Responsible Gaming

Gamble for entertainment

Responsible gaming means understanding the risks of gambling and making choices that suit your personal circumstances. Before you play, decide how much money and time you are comfortable spending. Treat that amount as an entertainment expense, similar to the cost of another leisure activity. Once your chosen budget or time has been used, stop playing.

Gambling outcomes are based on chance. Previous results do not determine future results, and there is no reliable strategy that can guarantee a win. A losing run does not mean a win is due, while a winning run does not mean future results will continue in the same way. Do not gamble with the expectation of making a regular income, paying bills or recovering money that has already been lost.

Only gamble when you are in a clear state of mind and able to make sensible decisions. Avoid gambling when you are affected by alcohol, drugs, strong emotions, tiredness or financial pressure. Take regular breaks and keep gambling separate from essential spending, savings and money needed for household commitments.

Practical habits for safer play

• Set a gambling budget before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Keep track of deposits, wagers and losses rather than relying on memory.
• Never borrow money, use credit intended for essential expenses or sell belongings to gamble.
• Do not chase losses by increasing stakes or playing for longer than planned.
• Avoid gambling as a response to stress, loneliness, boredom, anger or disappointment.
• Keep gambling private from children and do not allow anyone under the legal gambling age to use your account.
• Read the applicable terms, conditions and gaming information before participating.

Set limits and take control

Personal limits can help you stay aware of how much time and money you spend. Depending on the services available to you, safer gambling tools may include deposit limits, loss limits, wagering limits, session reminders, time-outs and self-exclusion. These tools are designed to support your decisions, but they work best when you choose limits carefully and follow them consistently.

Consider setting a limit before every session, even if you already have a longer-term budget. A short session limit can help prevent play from continuing after you have stopped enjoying it. A financial limit should be an amount you can afford to lose without affecting rent, mortgage payments, food, utilities, school costs, savings or other responsibilities.

Using account controls

1. Review the safer gambling settings available through your account or the relevant support process.
2. Choose a limit that reflects your real budget, not an amount you hope to win back.
3. Allow any required cooling-off or activation period to apply before the limit takes effect.
4. Do not ask for a limit to be increased simply because you have had a win or a loss.
5. Use a time-out when you need a short break from gambling.
6. Consider self-exclusion if you want to prevent access for a longer period.
7. During a break or exclusion period, avoid opening another account or using another person's account to gamble.

Self-exclusion is a serious decision to stop gambling for a chosen period or until further review, where that option is available. It should not be treated as a temporary way to manage a single losing session. If you request self-exclusion, follow the instructions provided and do not try to bypass the restriction. A gambling operator may also take steps to protect account integrity and apply applicable restrictions.

If you find that a limit no longer feels manageable, stop gambling and seek help rather than changing the limit. A limit is one part of a broader plan and cannot replace professional advice when gambling is causing harm.

Recognise the warning signs

Gambling harm can develop gradually. Some people may notice changes in their mood, finances, relationships or daily routine before they recognise that gambling is becoming a problem. You do not need to wait for a crisis before taking action. If any of the signs below feel familiar, consider taking a break and speaking with a qualified support service.

• Spending more money or time gambling than you intended.
• Increasing your bets to feel the same excitement or to recover losses.
• Thinking about gambling frequently while working, studying, resting or spending time with others.
• Feeling restless, irritable or anxious when trying to cut back or stop.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Borrowing money, missing payments or selling possessions because of gambling.
• Using money set aside for rent, bills, food, education or other necessities.
• Gambling to escape personal problems or to change your mood.
• Returning to gamble after deciding to stop.
• Experiencing conflict with family, friends or colleagues because of gambling.
• Neglecting work, study, health, sleep or other important activities.
• Feeling guilt, shame, hopelessness or distress after gambling.

A single sign does not provide a diagnosis, but it is a reason to pause and review your behaviour. Write down how often you gamble, how much you spend and how you feel before and after playing. An honest record can make patterns easier to see. Share your concerns with someone you trust and consider obtaining independent advice.

If you are worried about someone else

You may notice warning signs in a partner, family member, friend or colleague. Try to choose a calm time to talk, explain what you have observed without blame and listen to their concerns. Do not lend money to cover gambling losses or take responsibility for managing another adult's account. Encourage the person to use available limits, take a break and contact an appropriate support service. You can also seek advice for yourself, because gambling harm can affect the wider household.

Support, privacy and player safety

If gambling is affecting your wellbeing, finances or relationships, support is available. In Australia, you can look for a state or territory gambling support service, a qualified counsellor, a financial counsellor, a general practitioner or another trusted health professional. These services may provide confidential information, counselling, financial guidance and practical help with reducing or stopping gambling.

You can also speak with a trusted family member or friend and ask them to help you stay accountable. Useful steps may include removing saved payment details, blocking gambling websites or applications, arranging a temporary break from gambling and reviewing your household budget. Choose measures that are realistic for your situation and seek professional guidance where necessary.

If gambling has created urgent financial or personal difficulties, prioritise essentials such as food, housing, utilities and personal safety. Do not use further gambling as a solution. A financial counsellor can help you understand your options without judging you. If you feel at immediate risk of harming yourself or another person, contact emergency services or an urgent mental health service in your area.

Privacy and account security

Keep your account login details private and do not allow another person to use your account. Use a strong password and take reasonable steps to protect your device. If you believe someone has accessed your account, stop using it and follow the relevant account security process. These measures help protect your personal information and make it easier to monitor your own gambling activity.

Sky Casino may provide safer gambling information and account controls where they are available for your account, location and circumstances. Features, eligibility and processes can vary. Review the information shown in your account and the applicable terms before using a tool. Nothing on this page changes the terms of your account or the laws that apply to you.

You are responsible for complying with the gambling laws and age requirements that apply in your location. Gambling should remain optional, affordable and within your control. If it no longer meets those conditions, stop playing and seek support.